Once goods have arrived from our supplier into our Distribution Centre, we then face the challenge of delivering out to our customers, constantly balancing the excessive use of packaging with the risk of the product arriving broken. If the item arrives broken this can have a far larger impact on the environment and would be counter-productive to our aims. Our products can vary from large awkward shaped objects to small fragile items, and our aim is to deliver our products in as few boxes as possible. At times this means that a large box is needed to accommodate the dimensions of one particular product but leaves an area of void space and requirement for additional packing materials.